Category: Business

A human resources podcast focused on blending research and practical advice to help today’s HR, talent, and learning leaders improve business outcomes.

November 11, 2019

WOH 67: Filling Critical Skills Gaps for Today’s College Graduates

Thousands of students are graduating every day with a lack of understanding of the basics of how to interact professionally at work. Everything from etiquette to basic resume preparation is missing from the educational curriculum, so how can we solve this problem?

In this episode Ben speaks with John Nykolaiszyn, the Director of the Office of Business Career Management for Florida International University. John is working with the university to experiment with radical changes to the educational institution's approach to student preparation, and early results are positive. Listen in to learn more about how this approach is changing the lives of students and graduates for the better.

To learn more about John Nykolaiszyn please e-mail: jnykolai@FIU.edu or connect with him on LinkedIn: https://www.linkedin.com/in/jnykolai

 

November 4, 2019

WOH 66: Trends Driving 4x Growth in HR Analytics Teams

Employers have increased their focus on measurement in recent years with a 4x growth in the number of companies with an HR analytics team. Why this relatively sudden change, and what can it tell us?

In this episode, Ben interviews Matt Jackson, VP Client Solutions at Thomsons Online Benefits about new research the company has done on analytics and data usage within HR. The conversation includes practical insights into how HR teams can get started with data as well as what it takes to build or buy your first analytics subject matter expert.

To learn more about Thomsons visit https://www.thomsons.com/

October 17, 2019

WOH 65: Delivering HR Technology for 75,000 Global Employees at Emerson Electric

Recently Ben had the opportunity to attend Oracle Open World and speak with some amazing HR leaders at companies doing business across the globe. This is one of the interviews from that event. Ben interviews Jim Rhodes, VP of HR Information Systems at Emerson Electric, a firm with a global workforce of more than 75,000. The conversation explores how to build a business case for HCM technologies, what it takes to create a strong selection team, and more. 

This episode is sponsored by PeopleStrategy

September 24, 2019

WOH 64: How to Engage Remote Teams and Virtual Workers

Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in engaging these people that you rarely (if ever) see face to face. 

In today's conversation, Ben interviews Beth Hearn, an HR leader with PeopleStrategy who has a variety of experience working at technology firms with remote staff. She shares a great set of ideas, from the simple ways to say you care (think templates and employee gifts) to the more challenging (and more valuable) methods like culture books that capture the key moments in time for your people. 

If you want to connect with Beth, check her out on LinkedIn: https://www.linkedin.com/in/bethhearn/

This episode is sponsored by PeopleStrategy

September 9, 2019

WOH 63: 5 Lessons from the Best Midsize Employer in the US

What does it take to be a best place to work? Or, perhaps a Best Place to Work, in official terms? 

In this episode, Ben recaps some of the key ideas and pointers shared by Juanita Philips, VP of Employee Experience at Intuitive Research in Huntsville, AL. Intuitive has won awards as the best midsize employer in the United States several times, and Juanita opens her team's playbook so everyone can pick up ideas on how to craft amazing employee experiences.

She covers everything from the role of managers to hiring practices and more, but her warning is one that we all should take to heart. And her story about visiting a fellow "beset place to work" will make you laugh! Check out the show and let Ben know how much you enjoyed it: ben.eubanks@lhra.io

Learn more about We're Only Human: http://lhra.io/podcast

Learn more about our sponsor for this episode, PeopleStrategy: https://www.peoplestrategy.com/

Learn more about Intuitive Research: https://www.irtc-hq.com/

August 20, 2019

62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush

It's a candidate's market out there. Ghosting, highly competitive hiring practices... It's all over, and it seems like no company is shielded from the brunt of this disruption. 

In today's conversation, Ben interviews Chad Roudebush, a recruitment marketer with Jobvite, to talk about how he approaches recruiting communications in a way that creates value for candidates and the company. Even if you have a small recruiting team, as Chad says, you're always doing some degree of marketing. 

Check it out to learn how Chad responds to negative Glassdoor reviews, what his team's data points tell us about the state of recruiting today, and more. 

Connect with Chad: 

Check out jobvite.com for resources
Chad on LinkedIn https://www.linkedin.com/in/chad-roudebush-a869bb1b
@croudebush on Twitter

This episode sponsored by PeopleStrategy

From intuitive, hire-to-retire HR technology to comprehensive benefits consulting and HR services, PeopleStrategy offers employers a single source for the tools and services necessary to attract, manage and retain talent. A full-service broker, PeopleStrategy works with clients to identify competitive benefits packages to meet the needs of employees, their families and the company’s financial obligations. PeopleStrategy also provides clients with a technology suite that simplifies recruiting, hiring and onboarding; payroll and payroll taxes; open enrollment and benefits administration; time and attendance; compliance, reporting and more. One provider. One low price. Let PeopleStrategy help you develop your people strategy.

July 30, 2019

61: Why You Shouldn’t Pick Low-Hanging Fruit as a New Leader

Should employers be onboarding their leadership talent the same way they bring on an hourly worker or an individual contributor? 

No, yet so many firms have a single approach to onboarding: push everyone down the "orientation assembly line" and hope that they are ready for the job when they come out the other end. 

In this discussion, Ben talks with Linda Reese, Managing Partner of LeaderOnboarding, about how employers and HR professionals can create a more strategic approach to leadership transitions, driving higher rates of success and satisfaction for all involved. 

Ben and Linda also talk about critical decisions for new leaders, like why you shouldn't pick that low-hanging fruit, critical factors for success or failure, and so much more. 

Learn more about Linda and her work: 

leaderonboarding.com 

Twitter: @lindasreese

July 19, 2019

Episode 60: 69% of Job Seekers Would Not Reapply After a Negative Experience

What if your candidate pool shrank by 70% after every job you filled? According to new research, seven out of 10 job seekers would not reapply with your company after a negative candidate experience. So, how do we prioritize it?  

In today's discussion, Ben speaks with Dwaine Maltais, CEO of Talentegy. Dwaine shares some stats from his company's new research study as well as some ideas for employers on why candidate experience is such a big deal in today's market. Plus, Ben shares a personal story about his best and worst candidate experiences he created as a recruiter (including the time he told a candidate off in the hiring process). 

If you enjoyed the conversation and want to learn more, check out https://www.talentegy.com/

July 10, 2019

We’re Only Human 59: Stomping out Stereotypes with AARP’s Heather Tinsley-Fix

When we think AARP we think retirement, but with more workers staying in the workforce even longer than ever before, the organization is increasingly focusing on careers and employment conversations to guide its members. The tip of the spear in those educational efforts is Heather Tinsley-Fix, Ben's guest on the show today. 

Heather is particularly interested in AI, bias, and how to eliminate ageism in the workplace, but she has an amazing knack for snackable sound bites that can change your thinking. In this discussion Ben and Heather not only discuss diversity and inclusion and age bias and AI, but also how both enjoy cooking, or baking, or whatever kind of kitchen activity is all the rage these days. 

Connect with Heather: https://www.linkedin.com/in/htinsleyfix

Learn more about AARP's employer pledge: aarp.org/employerpledge

July 1, 2019

We’re Only Human 58: Open Sourcing the Recruiting Playbook from Northwestern Mutual

What if you had a way to continuously research and qualify candidates, creating a never-ending pipeline of interested individuals ready to take the jobs your company is hiring for? That's the vision of Paul Shane, a talent acquisition and onboarding leader from Northwestern Mutual. 

In this interview, Paul opens the sourcing and recruiting playbook at Northwestern Mutual, sharing how his team targets, identifies, and connects with the right candidates over and over again. It's a powerful story and one we can all learn some lessons from.

Plus, Ben tells the story of the time he almost hired a candidate with no pants. Yes, really. 

Connect with Paul: https://www.linkedin.com/in/paulshane1

Connect with Lighthouse about the research: http://lhra.io/contact